How do successful companies think like their customers to grow and maintain trust in the digital age?
Few executives debate the importance of deep consumer insight and empathy, and the need to get closer to the customer. But understanding what’s really driving purchasing decisions across generations, industries, and geographies has never been so complicated. Keeping up with ever-changing demands of the always-connected customer remains a challenge for legacy businesses and startups alike.
Join us in an intimate fireside chat where industry leaders will share from their experiences, and how their respective companies seek to capture the hearts and minds of the multi-dimensional customer. In a panel moderated by Julio Hernandez, KPMG’s Global and U.S. Customer Advisory Lead, insights will be shared on key drivers of customer decision-making.
We look forward to seeing you there!
AGENDA
7:30am - 8:00am: Registration
8:00am - 9:00am: Fireside chat with Julio Hernandez, Global and U.S. Customer Advisory Lead, KPMG and panelists
9:00am - 9:15am: Q&A
9:15am - 9:30am: Networking
Space is limited; please RSVP to ensure your spot.
OUR SPEAKERS
MODERATED BY:
Julio Hernandez, Global and U.S. Customer Advisory Lead, KPMG
KPMG’s global customer insights report, “Me, My Life My Wallet,” was designed to understand the complex underlying and interconnected drivers of human decision-making. Developed with input from nearly 25,000 consumers around the world—the global customer is revealed.
How do successful companies think like their customers to grow and maintain trust in the digital age?
Few executives debate the importance of deep consumer insight and empathy, and the need to get closer to the customer. But understanding what’s really driving purchasing decisions across generations, industries, and geographies has never been so complicated. Keeping up with ever-changing demands of the always-connected customer remains a challenge for legacy businesses and startups alike.
Join us in an intimate fireside chat where industry leaders will share from their experiences, and how their respective companies seek to capture the hearts and minds of the multi-dimensional customer. In a panel moderated by Julio Hernandez, KPMG’s Global and U.S. Customer Advisory Lead, insights will be shared on key drivers of customer decision-making.
We look forward to seeing you there!
AGENDA
7:30am - 8:00am: Registration
8:00am - 9:00am: Fireside chat with Julio Hernandez, Global and U.S. Customer Advisory Lead, KPMG and panelists
9:00am - 9:15am: Q&A
9:15am - 9:30am: Networking
Space is limited; please RSVP to ensure your spot.
OUR SPEAKERS
MODERATED BY:
Julio Hernandez, Global and U.S. Customer Advisory Lead, KPMG
KPMG’s global customer insights report, “Me, My Life My Wallet,” was designed to understand the complex underlying and interconnected drivers of human decision-making. Developed with input from nearly 25,000 consumers around the world—the global customer is revealed.
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