WHAT
We are on a mission of unveiling the AI Marketing niche and to do so we structured a series of events on the hottest topics for the moment with TOP experts in the field.
This time is the turn of the impact of AI in the customer service space from AI Chatbots, Personal Assistants to Virtual sales rep.
During the last meetup we discovered how AI can be applied to advertising. We invited one of the most relevant players in this field to speak at our event, Grant McDougall, Founder at Nucleal.
WHERE
Mind the Bridge Innovation Center
450 Townsend street, San Francisco (CA) 94107
WHO
Federico Gobbi, Partner at AIMA
Jay Vasudevan, eBay, Lead Product Manager (Bots)
@jaysv
Product Lead at eBay’s new product development group, with 10 years of experience in AI-voice assistants & chatbots, eCommerce, marketplaces, social networks, consumer mobile & enterprise web. Lead cross-functional teams, across multiple regions, from inception through growth-stage and successful exits.Experienced in AI-powered AssistantseBayPrioritized & accelerated multi-surface AI-voice assistant strategy. Secured approval from exec leadership, C-suite & eBay Board to strategically partner with Google Assistant.Launched eBay voice assistant in North America and Australia on Google Assistant in 4 months, partnering with cross-functional teams - eBay ML services - NLU, search & computer vision, identity, infrastructure, payments, marketing, PR & Google partnerships. Helped boost new buyers in both markets, during holiday season & defended against competitor launches. Grew eBay assistant into a top-ranked action on Google Assistant in the Shopping, capturing crucial voice seo marketshare in the category. Partnered with eBay global growth team to accelerate new buyer growth via ShopBot on Messenger, establishing a competitive new buyer acquisition & retention channel.Speaker & Panelist at AI-Assistant conferences & co-invented multiple patents.
AGENDA
5:45pm CHECK-IN
6:30pm INTRO: AIMA activities & next eventsKEYNOTE: AI in Customer Service with eBay
7:00pm Q&A
7:30pm Networking + Dinner
8.00pm Drive Safe
SPONSORS
WHAT
We are on a mission of unveiling the AI Marketing niche and to do so we structured a series of events on the hottest topics for the moment with TOP experts in the field.
This time is the turn of the impact of AI in the customer service space from AI Chatbots, Personal Assistants to Virtual sales rep.
During the last meetup we discovered how AI can be applied to advertising. We invited one of the most relevant players in this field to speak at our event, Grant McDougall, Founder at Nucleal.
WHERE
Mind the Bridge Innovation Center
450 Townsend street, San Francisco (CA) 94107
WHO
Federico Gobbi, Partner at AIMA
Jay Vasudevan, eBay, Lead Product Manager (Bots)
@jaysv
Product Lead at eBay’s new product development group, with 10 years of experience in AI-voice assistants & chatbots, eCommerce, marketplaces, social networks, consumer mobile & enterprise web. Lead cross-functional teams, across multiple regions, from inception through growth-stage and successful exits.Experienced in AI-powered AssistantseBayPrioritized & accelerated multi-surface AI-voice assistant strategy. Secured approval from exec leadership, C-suite & eBay Board to strategically partner with Google Assistant.Launched eBay voice assistant in North America and Australia on Google Assistant in 4 months, partnering with cross-functional teams - eBay ML services - NLU, search & computer vision, identity, infrastructure, payments, marketing, PR & Google partnerships. Helped boost new buyers in both markets, during holiday season & defended against competitor launches. Grew eBay assistant into a top-ranked action on Google Assistant in the Shopping, capturing crucial voice seo marketshare in the category. Partnered with eBay global growth team to accelerate new buyer growth via ShopBot on Messenger, establishing a competitive new buyer acquisition & retention channel.Speaker & Panelist at AI-Assistant conferences & co-invented multiple patents.
AGENDA
5:45pm CHECK-IN
6:30pm INTRO: AIMA activities & next eventsKEYNOTE: AI in Customer Service with eBay
7:00pm Q&A
7:30pm Networking + Dinner
8.00pm Drive Safe
SPONSORS
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