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Senville is a North American brand that has excelled at offering great products and services to all consumers in the region. They deal with great companies for manufacturing and advertising their products example: Toshiba, Energy Star, BBB and much more. Every year Senville reveals new models of air conditioners to meet energy star standards, offer customers the latest technology, improve in any areas that may be needed. Senville offers a 5 years warranty on all ductless mini split air conditioners purchased and always back their product 100%. All mini split air conditioners are also heat pump allowing you to operate to a minimum temperature of -16C/5F.